They got there on time and went right to work. We were lucky enough to be there while they did the inspection and although we tried hard to stay out of their way, they were kind enough to give us a bit of an education while they worked their way thought through our rig. Bottom line: they saved us $1000 just to start when they found something the dealer needed to fix. Our rv is older so we’ll have some minor fixes and a few maintenance items to do but we have peace of mind now knowing exactly what we’re getting in to. Would highly recommend these guys.